Support
Product Manuals
Search Appliance Manual
Get information about the Search Appliance’s installation, operation and use.
Search Interface Help
Learn about the user interface and query language provided with the Search Appliance and Webinator.
Webinator Admin
Get information about the web crawler’s operation and database operations.
Webinator Extras & Add-ons
Webinator extras and other useful scripts
Developer Resources
Quick Reference
Please examine the following resources to see if they may be of help before contacting technical support.
Code Examples
The following code examples demonstrate Texis Web Script's diversity and ease-of-use through examples that focus on code functionality
Vortex Manual
Get information about Texis Web Script and Texis usage from within a web context. (Note: Many Thunderstone features are only made available from Vortex and not within the Texis API)
Texis Manual
Learn about the Texis RDBMS from a general perspective, as well as the 'C' API, daemon and command line tools, and Metamorph text retrieval details.
Texis & Vortex Tutorial
Get tips and assistance with both Texis and Vortex products
Tech Support
If none of the other resources meet your needs, please take a moment to complete a technical support request or call +1 216-820-2200 between the hours of 10 a.m. and 6 p.m. Monday through Friday (U.S. Eastern Standard Time).