Support
Product Manuals
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Search Appliance Manual
Get information about the Search Appliance’s installation, operation and use.
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Search Interface Help
Learn about the user interface and query language provided with the Search Appliance and Webinator.
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Webinator Admin
Get information about the web crawler’s operation and database operations.
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Webinator Extras & Add-ons
Webinator extras and other useful scripts
Developer Resources
Quick Reference
Please examine the following resources to see if they may be of help before contacting technical support.
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Code Examples
The following code examples demonstrate Texis Web Script's diversity and ease-of-use through examples that focus on code functionality
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Vortex Manual
Get information about Texis Web Script and Texis usage from within a web context. (Note: Many Thunderstone features are only made available from Vortex and not within the Texis API)
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Texis Manual
Learn about the Texis RDBMS from a general perspective, as well as the 'C' API, daemon and command line tools, and Metamorph text retrieval details.
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Texis & Vortex Tutorial
Get tips and assistance with both Texis and Vortex products
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Tech Support
If none of the other resources meet your needs, please take a moment to complete a technical support request or call +1 216-820-2200 between the hours of 10 a.m. and 6 p.m. Monday through Friday (U.S. Eastern Standard Time).